Returns & Exchanges


Not fully satisfied with your purchase? You can return part of, or all of your order for any reason within 30 days. If the colour did not meet your individual style or you would just like a different hue we will happily offer an exchange, store credit or refund within 30 days.

Product must be returned in new condition, that is original condition and packaging.

We will require photos of any item(s) that arrive to you in less than perfect condition. 

Candle Sand

Candle Sand must be in its original packaging, with the box unsealed using the original tape. Boxes that have been opened will not be accepted and do not qualify for returns, credit, or refunds.

What items are non-refundable or available for exchange or store credit?

There are no charges for returns.

  • Original shipping charges are non-refundable
  • You are responsible for return shipping charges

What products are non-refundable, available for exchange or store credit?

Free gifts, promotional items, Gift Cards and all items list in our Sale category 

How to return Products:

You can contact us via email at [email protected] to begin the returns process.

How soon will I get my refund?

Once the return is received, inspected and approved allow 3 to 7 days for processing. If your refund is approved, the refund will be applied to the original method of payment.