Candles

• Dust Removal: Your candles may develop a light layer of dust, known as "bloom," due to the natural waxes and dyes. Simply wipe the candles with a soft cloth to restore their appearance.

• Wick Trimming: Trim the wick to 5mm before each lighting.

• Burning Surface: Always burn candles on a flat, level surface.

• Holder Use: Use an appropriate holder to protect surfaces and linens.

• Foreign Materials: Keep the candle free of any foreign materials.

• Extinguishing Flame: Use an appropriate tool to extinguish the flame. Extinguish when the candle is at least 2cm from the holder or base to prevent injury or property damage.

• Burn Time: Do not burn the candle for more than 4 hours at a time.

• Supervision and Surface: Always burn the candle within sight and on a heat-resistant surface.

• Children and Pets: Keep out of reach of children and pets.

• Drafts and Vibrations: Keep away from drafts, vents, and vibrations to avoid dripping and compromising the burn time. 

• Handling: Do not move the candle when lit or when the wax is liquid.

• Fire Hazards: Never burn a candle near anything that can catch fire.

• Candle Spacing: For optimal performance, do not place candles too close together. Position them at least 10 cm apart to prevent overheating and excessive dripping or pooling.

• Glassware: Adding candles into glassware, such as a glass cylinder or sleeve, affects burn time due to the added heat and trapped hot air. Burning a candle in too small glassware may cause rapid burning, dripping, or pooling.

• Fluted Candles: Fluted candles are not suitable for use in glass cylinders. Use them on a pillar plate instead.

• Storage: Store candles in a cool, dark space, out of direct sunlight and away from heat sources to avoid fading, warping, or melting.

Candle Holders 

• Flame Proximity: Do not allow flames within 2 cm of or to directly touch the holder as this may result in damaging the holder.

• Washing: Hand wash only. Use a soft, clean cloth to prevent scratching and abrasion.

• Water Temperature: Do not clean with hot or boiling water.

• Soaking: Do not soak.

• Scrubbing: Do not scrub.

• Candle Removal: Gently twist candles to remove them from holders to avoid snapping the base of the candle.
  • • If the base of the candle gets stuck in the holder, carefully use a heat gun or hair dryer to melt the wax and enable the candle to slide out.
    • Please exercise caution to avoid overheating the wax or holder. Take appropriate safety measures to prevent burns and ensure a safe removal process.

• Wax Removal: Do not use sharp instruments such as a knife to remove wax from holders as this can result in scratching.

• Cleaning Frequency: We suggest cleaning all candle holders after use to avoid wax seeping into the material.

• Drying: Dry completely before storing.

• Storage: Store out of direct sunlight to avoid colour fading over time.